Contact
Almost all general questions are answered on our FAQs page but if you still need help please use the contact info below.
Please continue to take precautions to stay healthy and safe. If you're not feeling well please reschedule your visit.
TICKETING QUESTIONS
All ticket sales are final and non-refundable. Due to the exclusive nature of this experience we have a maximum amount of guests we will allow into each time slot. If you are not able to attend because of illness we will do our best to transfer your tickets to a later date.
hello@sweettoothhotel.com | 469-929-4844
LOCATION
DOWNTOWN DALLAS FLAGSHIP
1511 Elm Street, #100
Dallas, TX 75201
Monday Closed (available for private rentals and photoshoots)
Tuesday 4pm – 9:30pm
Wednesday 4pm – 9:30pm
Thursday 4pm – 9:30pm
Friday 12pm – 10:30pm
Saturday 12pm – 10:30pm
Sunday 12pm – 7pm
Featuring the Calirosa Cocktail Lounge, (no ticket required for entry). Please note that we are a cashless business, we accept all major credit cards and Apple Pay. Our cocktail lounge is 21+ only after 7pm.
We will be closed Thanksgiving, Christmas Eve, Christmas Day and other times throughout the year we are giving our team the day off. Please check the ticketing schedule for availability.
Weekday Check In: Due to our limited capacity, we ask that you check in within the first 30 minutes of the one hour time slot you booked (ie. arrive before 1:30pm for a 1:00pm - 2:00pm time slot). If you are more than 30 minutes late for your time slot you may be asked to reschedule your visit.
Weekend Check In: On Saturday and Sunday, we ask that you check in within the first 15 minutes of the time slot you booked (ie. arrive before 1:15 for a 1:00 - 2:00 time slot). If you are more than 15 minutes late for your time slot you must reschedule your visit.
BRAND PARTNERSHIPS
Interested in integrating your brand into Sweet Tooth Hotel? Inquiries can be sent to hello@sweettoothhotel.com.
VENUE RENTAL + GROUPS
Interested booking a private event or group visit to Sweet Tooth Hotel? Inquiries can be sent to events@sweettoothhotel.com.
ART/MUSIC SUBMISSION
Interested presenting your work or playing at Sweet Tooth Hotel? Press kits or portfolio can be sent to events@sweettoothhotel.com.
CONTACT US
For all other non-ticketing inquiries related to store sales, employment, etc.
Do not use the form below for ticketing questions. Please contact us as noted above.